Good Usability Leads to Better SEO

by Marc Bitanga on February 10, 2010

I recently participated in an SEO website audit for an industrial electronics manufacturer. The client was looking for a fresh perspective on their SEO efforts and had been working with an agency in the past to assist with their search engine marketing. They wanted to see how they could increase their search engine traffic market share.

Upon initial review, from a textbook SEO perspective they had done everything right. They were following all the best practices such as utilizing  a robots.txt file and an XML sitemap. No major coding roadblocks that could hinder search engine bots. Web copywriting best practices were employed with proper use of key tags such as H1, Title, Meta Description, etc.

Even though the website followed SEO best practices we identified design issues that were affecting our SEO efforts.

How Do You Know if Poor Usability Could be Affecting Your SEO?

Here are a few areas that might tip you off that your web design could be hampering your SEO (or overall internet marketing) efforts:

  • Pages linked from the navigation aren’t being indexed or have low PageRank
  • Content development opportunities are being hampered by the navigational structure
  • Pages that should have been more prominent from an SEO perspective were at the same level as low-level pages
  • Your on-site search engine has a number of search queries for terms that are related to pages linked from your navigation
  • Overuse of drop-down menus (i.e. too many links within your navigation)
  • Website copy is dominated by company terminology or industry jargon
  • High bounce rate is undermining the organic search traffic that is being brought to the website

Yes, technically you can consider these elements as part of an on-site SEO audit. But these types of symptoms aren’t ones directly SEO related, they are typically more design and usability related. Areas that need to be addressed by a designer with a user centric approach in close collaboration with an SEO consultant.

Fixing these issues aren’t easy or straightforward as it usually requires a major website restructure. But it was a great reminder that SEO is only one element of an internet marketing strategy. A user focused design should be at the core of your SEO and internet marketing efforts.

Comments on this entry are closed.

Previous post: